PRIVACY POLICY — DYNAMO METHODS

Revised: March 2026

Dynamo Methods, LLC (“Dynamo Methods,” “we,” “us,” or “our”) provides business education, software, and services. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit www.dynamomethods.com, use our products (including portals, apps, widgets, and forms), or interact with us online or offline (collectively, the “Services”).

1. WHO WE ARE

Controller vs. Processor
We act as a data controller for personal information we collect directly from visitors, leads, prospects, and customers. We may act as a data processor (or service provider) when processing personal information on behalf of our business customers.

Data Processing Addendum (DPA)
For customers requiring a Data Processing Addendum, we will provide a DPA governing the processing of personal data in accordance with applicable law.

Scope
This Privacy Policy applies to all Services unless a separate notice is provided.

2. PERSONAL INFORMATION WE COLLECT

Information You Provide

· Name, email, phone number, company

· Billing and payment details

· Account credentials

· Preferences and communications

· Support inquiries and event information

Information Collected Automatically

· IP address

· Device and browser type

· Cookies and tracking data

· Log files and usage analytics

· Approximate location

Information from Third Parties

· Marketing and lead enrichment platforms

· Business customers (when we act as a processor)

· Publicly available sources

Sensitive Information

We do not intentionally collect sensitive personal information unless voluntarily provided.

3. HOW WE USE INFORMATION

We use personal information to: - Provide, operate, and secure our Services - Process transactions and manage accounts - Communicate with users (including marketing) - Personalize experiences and content - Analyze usage and improve performance - Prevent fraud and ensure compliance with law

Legal Bases (GDPR): Contract, legitimate interests, consent, legal obligations, and vital interests.

4. COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies for: - Essential functionality - Analytics and performance - Advertising and remarketing

Users may manage preferences via our Cookie Preferences tool.

Global Privacy Control (GPC): We honor GPC and similar signals where required by law.

Do Not Track (DNT): We do not respond to browser-based DNT signals.

5. DISCLOSURE OF INFORMATION

We do not sell personal information for monetary value.

We may share personal information with: - Service providers and subprocessors (e.g., hosting, analytics, communications, payments) - Advertising and marketing partners (subject to opt-out rights) - Business partners in the event of mergers, acquisitions, or transfers - Legal or regulatory authorities where required by law

6. SUBPROCESSORS

We use trusted third-party subprocessors to support our Services, including: - Hosting and infrastructure providers - CRM and communication platforms - Analytics and marketing tools

These providers are contractually obligated to protect personal information.

7. DATA RETENTION

We retain personal information only as long as necessary: - Account and transaction data: up to 7 years - Marketing data: 12–24 months - Support records: up to 24 months - Cookies: based on user preferences and settings

8. DATA TRANSFERS

Personal information may be processed in the United States and other jurisdictions where our service providers operate.

For international transfers, we use appropriate safeguards such as Standard Contractual Clauses (SCCs) or equivalent mechanisms.

9. YOUR PRIVACY RIGHTS

Depending on your location, you may have rights to: - Access, correct, or delete personal data - Request data portability - Opt out of targeted advertising or data sharing - Restrict or object to certain processing

Requests can be submitted to: [email protected]

We will not discriminate against you for exercising your rights.

10. U.S. STATE PRIVACY RIGHTS

Residents of California and other U.S. states may have additional rights under applicable laws (e.g., CPRA), including: - Right to know and access - Right to delete - Right to opt out of sale or sharing - Right to limit use of sensitive data

We honor Global Privacy Control (GPC) where required.

11. INTERNATIONAL USERS

For users in the EEA, UK, and Canada: - GDPR, UK GDPR, and PIPEDA rights apply - We comply with CASL for email/SMS communications - We use safeguards for cross-border transfers

12. CHILDREN’S PRIVACY

Our Services are not directed to children under 13. We do not knowingly collect personal data from children. Parents may contact us to request deletion.

13. SECURITY

We implement technical, administrative, and physical safeguards to protect personal information, including encryption and access controls.

However, no system is completely secure.

14. SMS TEXT MESSAGING

By opting into SMS communications, you consent to receive recurring messages from Dynamo Methods.

· Consent is not a condition of purchase

· Message and data rates may apply

· Reply STOP to unsubscribe or HELP for assistance

We may use service providers to deliver SMS communications on our behalf. We do not sell mobile data to third parties.

15. EMAIL MARKETING

Marketing emails include our contact information and an unsubscribe option. We honor opt-out requests promptly.

16. AUTOMATED DECISION-MAKING

We do not use automated decision-making that produces legal or similarly significant effects.

17. YOUR CHOICES

You can manage your preferences through: - Email unsubscribe links - SMS opt-out (STOP) - Cookie preference settings - “Do Not Sell or Share” options (where applicable)

18. THIRD-PARTY LINKS

Our Services may contain links to third-party websites. We are not responsible for their privacy practices.

19. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Updates will be posted with a revised effective date.

20. CONTACT INFORMATION

Dynamo Methods, LLC
Email: [email protected]

END OF PRIVACY POLICY